Truecaller eyes N1bn users after surpassing 500m milestone

TRUECALLER has crossed 500 million users globally, reinforcing its position as one of the world’s most widely used platforms for trusted communication, as demand for protection against spam, scams, and unwanted calls continues to rise.

The company said the milestone reflects a growing global need for safer digital interactions, with the platform adding more than 50 million users in 2025 alone. While India remains its largest market, Truecaller now has over 150global million users outside the country, highlighting its expanding international footprint.

The platform has also strengthened its monetisation efforts, surpassing 4 million paying subscribers earlier this year, a key driver of recurring revenue growth.

Chief executive officer Truecaller, Rishit Jhunjhunwala, said the milestone goes beyond numbers, pointing instead to a broader shift in how people navigate communication risks.

“This milestone reflects the reality of today’s communication landscape, where people increasingly need protection from spam and scams,” he said. “Reaching 500 million users shows both the scale of the problem and the trust users place in Truecaller. Our focus remains on building smarter technology that protects users at every stage of communication.”

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He added that the company is now targeting its next growth phase, with ambitions to reach 1 billion users globally.

With half a billion monthly users, Truecaller has evolved from a basic caller identification app into a broader digital utility platform. Its services now span caller verification, fraud detection, and secure messaging, positioning it as a key layer of trust in everyday mobile communication.

Despite its scale, the company maintains a relatively lean structure, with about 470 employees managing operations and product development globally.

Going forward, Truecaller said it will continue to disclose monthly and daily active user metrics in its quarterly financial reports.

Truecaller opens global market access for chat platform

Meanwhile, Truecaller on Tuesday announced the expansion of its Business Chat platform, making it accessible to global channel partners and enterprise solution providers. By opening up market access to its platform, Truecaller is empowering partners to transition their enterprise clients from legacy, low-trust SMS to a verified, smart, media-rich, and conversational communication experience.

Through this partner-led expansion, Truecaller empowers businesses to reclaim customer attention and establish immediate trust and credibility.

“The definition of success for modern enterprises has fundamentally evolved. It’s no longer just about delivery – it’s about earning attention, establishing credibility, and driving meaningful conversion,” said Global Head, GTM at Truecaller, Priyam Bose.   

“By opening up market access to our global partners, we’ve created a powerful gateway for brands to engage with over 500 million active users where they already interact daily through communication that is contextual, trusted, free from clutter, and designed to initiate actions. For existing customers, the outreach opportunity extends to an additional high-impact channel, strengthening the overall customer experience journey.”

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Truecaller Business Chat enables a clutter-free, high-trust conversational experience between businesses and consumers. The Business Chat platform equips partners with actionable insights, including real-time data and rich engagement metrics. This facilitates a more sophisticated, data-driven communication strategy that adapts at every stage of the customer journey.

Partners, including Gupshup and OneXtel, are already live in India along with Globe Teleservices, Cloudcom, and Sling Africa in other global markets, rapidly scaling the product in their respective regions. Global partners can now leverage Truecaller’s massive footprint to offer their clients a trustworthy engagement channel in an increasingly crowded digital world.

Truecaller is an essential part of everyday communication for over 500 million active users worldwide, with over one billion downloads since launch and 68 billion spam and fraud calls identified in 2025 alone. The company is headquartered in Stockholm and has been publicly listed on Nasdaq Stockholm since October 2021.