SEVENTEEN Ministries, Departments and Agencies (MDAs) of the Nigerian government scored zero point in efficiency assessment carried out by the Presidential Enabling Business Environment Council (PEBEC) in its latest Business Facilitation Act (BFA) Performance Report. This implies that the MDAs are inefficient in rendering services to the people.
The agencies of the government involved are: National Bureau of Statistics (NBS), Bank of Industry (BOI), Financial Reporting Council (FRC), Trademarks Registry, Environmental Health Council of Nigeria (EHOCOREN), Federal Produce Inspection Service (FPIS), Galaxy Backbone Limited, Joint Tax Board (JTB), National Identity Management Commission (NIMC), and National Insurance Commission (NAICOM).
Other agencies named also include: Industrial Training Fund (ITF), Nigerian Postal Service (NPS), Patent and Design Registry (PDR), Service Compact, Nigerian Maritime Administration and Safety Agency (NIMASA), Nigerian Copyright Commission (NCC), Nigerian Midstream and Downstream Petroleum Regulatory Authority (NMDPRA) .
Dr. Olasupo Olusi, BOI CEO
The MDAs were assessed on the basis of their capacities to implement the statutory transparency and efficiency requirements established under the Business Facilitation Act 2022 (BFA 2022), which is targeted at promoting the ease of doing business in Nigeria by eliminating bottlenecks. Hence the identified government agencies scored zero point in the Efficiency Compliance Ranking.
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Apart from those which got zero point in efficiency ranking, there are also others who got very low points. The National Environmental Standards and Regulations Enforcement Agency, for instance, scored 6 percent, while the Central Bank of Nigeria (CBN)’s National Collateral Registry secured 13 percent.
Olusegun Ayo Omosehin, CEO, NAICOM
The Securities and Exchange Commission (SEC) scored 19 percent, while the Nigeria Investment Promotion Council (NEPC) and the Ministry of Interior secured 20 percent each. The National Agency for Food and Drug Administration and Control (NAFDAC) and the Federal Airports Authority of Nigeria scored 29 percent, whereas the trio of the National Inland Waterways Authority (NIWA), the National Pension Commission (Pencom), and the Special Control Unit for Money Laundering got 30 percent each.
Overall scores
In the descending order, names of MDAs that performed poorly in overall performance include: the National Inland Waterways Authority and the Patent and Design Registry which scored 38.9 percent each.
While the NAICOM got 37.3 percent, the Nigerian Agricultural Insurance Corporation scored 37.1 percent. Also, the ITF got 30.8 percent, whereas the SEC secured 28.9 percent.
Engr. Abisoye Coker-Odusote, CEO, NIMC
The CBN’s National Collateral Registry scored 25.5 percent, while the National Environmental Standards and Regulations Enforcement Agency got 24.6 percent. Others are BOI (24.1 percent), Nigerian Midstream and Downstream Petroleum Regulatory Authority (22.9 percent), Trademarks Registry (22.3 percent), Ministry of Interior (19.5 percent), Nigerian Postal Service (17.1 percent), and Nigerian Copyright Commission (16.3 percent).
Engr Farouk Ahmed, CEO, NMDPRA
The list also includes Federal Produce Inspection Service (16 percent), NBS (14.9 percent), JTB (14.6 percent), EHOCOREN (14.5 percent), NIMC (12.7 percent), Service Compact (12.6 percent), and Adertising Regulatory Council of Nigeria (3 percent).
Poor customer experience
Apart from efficiency, some MDAs performed poorly in terms of customer experience. They include: Advertising Regulatory Council of Nigeria (38.5 percent); EHOCOREN (37.7 percent) BOI (36.9 percent); Nigerian Export-Import Bank (34.6 percent); Federal Ministry of Information and National Orientation (33.3 percent); Service Compact (31.5 percent), and Ministry of Interior (28.1 percent. Others are Trademarks Registry (25.4 percent); Federal Ministry of Aviation and Aerospace Development (22.2 percent); Federal Ministry of Environment (22.2 percent); Federal Ministry of Power (22.2 percent), and Nigeria Export Processing Zone Authority (11.5 percent).
Dr. Dayo Mobereola, DG/CEO, NIMASA
Top MDAs
However, there are still some MDAs that performed creditably well. They include: the Nigerian Content Development Management Board (NCDMB), which ranked highest at 90.6 percent; the National Drug Law Enforcement Agency (NDLEA), which secured 89.3 percent, and the Nigeria Customs Service (NCS), which got 86.6 percent.
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Similarly, the Nigerian Communications Commission (NCC) got 85.3 percent, whereas Nigerian Ports Authority (NPA) secured 84.2 percent.
“This is the type of ranking needed in Nigerian MDAs at the moment,” said an Abuja-based development economist, Mr Dan Anisiofor. “MDAs are often associated with inefficiencies and corruption, but it is fine that we have another agency that tells them that they are watching. We need more watchdogs across the board to improve services in the government circles.”
